About 5 minutes. Every question has a default or an "other" option, so you can move fast and only stop to think where it actually matters.
* required fields
Company & contact
The business name we'll use on your account, contract, and reports.
Who we'll coordinate the pilot with day-to-day.
Helps us route follow-up questions at the right level of detail — operational specifics vs. commercial terms.
Where we'll send setup instructions and confirmations.
Optional — only used if a call is faster than email.
Helps our team get context on your background before an intro call.
Your full company footprint, even though you're only piloting one location. Helps us understand rollout potential.
You'll only fill out details for one location below — add the rest once you have access to the app.
How we'll reach you during the first few days of calibration if we have quick confirmation questions.
Helps us prioritize and route your request.
Helps us understand what's working — no impact on your pilot.
About your first location
We'll onboard this one location in detail. Once you're live, you can add and configure more locations directly in the app.
A name to tell this location apart from others if you expand later, e.g. "Downtown" or "Store #4".
Used to set the store's time zone and confirm coverage in your area.
Sets the operational baseline Super Vision starts from before it's learned your specific store.
Rough square footage — calibrates what normal customer and staff density looks like.
How many distinct staff shifts run daily — helps interpret staffing patterns across the day.
When the store is normally open — anything outside this is treated as after-hours.
Store hours — anything outside this window is treated as after-hours by default.
Typical headcount working at one time — a baseline for what "adequately staffed" looks like.
Total daily headcount across all shifts — used alongside customer volume to gauge normal activity levels.
What should Super Vision focus on? *
Choose your top 3-5. This is the single biggest lever for what gets prioritized — you're not locking in a permanent list.
Specific past incidents help us understand what "bad" looks like at your store, beyond the categories above.
Help us understand your team
Tells Super Vision how to start telling staff apart from customers before it's learned your team.
So regular delivery or service visits aren't mistaken for unusual activity.
Areas where customer presence should always be flagged, e.g. stockroom or office.
No employee names, rosters, shift schedules, or facial data required — just how to tell staff, customers, and vendors apart.
Anything that might confuse the system?
Optional, but this one field prevents the most common false alerts — worth a moment even though it's not required.
What do you want to see every day? *
Choose 3-5 metrics for your default dashboard — you can change this anytime once you're in the app.
How often you want a summary delivered.
Who gets notified for time-sensitive issues — uncheck to name someone else.
Camera & VMS access
We connect to your existing VMS — no new hardware required if cameras are in place.
Tells us whether this is a new camera install or a connection to what you already have.
A rough count to scope the technical setup — no need to name or map individual cameras yet.
The software you use to view and manage camera feeds. Pick "I'm not sure" if you don't know — our team can help identify it.
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Your credentials stay secure. Super Vision uses read-only, IAM-based access to camera feeds — no passwords stored, no write access granted. We'll walk you through provisioning after submission.
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Once you're connected, Super Vision watches your first few operating days and asks quick confirmation questions — like "camera 4 appears to cover checkout, is that right?" or "we typically see 3-4 customers waiting here, when should we consider that unusually long?" — to fine-tune everything else automatically.
By submitting, you agree to be contacted about your pilot.
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Let's get your pilot rolling
Your request is in and our team is already reviewing it. The fastest way to kick things off is to grab a time below for a quick onboarding call — we'll walk through your setup, answer questions, and map out exactly what your store pilot will look like.